Replace U.S. Passport - Damaged Passport

PASSPORT REQUIREMENTS HAVE CHANGED.
PLEASE READ AND FOLLOW NEW REQUIREMENTS BELOW.

REQUIREMENTS FOR OBTAINING A NEW PASSPORT
TO REPLACE A MUTILATED PASSPORT

To obtain a passport as a replacement for a mutilated passport, an applicant must submit:

  1. Two completed DS-11 passport application forms. The Passport Agency requires that you fill out this form online. After you have filled out the form online, click “create form”, make sure a bar code appears on the left side of the form you have filled out, print 2 copies of it and sign one copy before the clerk who executes the application form and follow all the instructions below in the section "The application for a new passport must be executed". If for any reason you cannot fill out the form online, click here to print out the form and fill it out by hand. In this case you must fax a copy of this DS-11 form as soon as possible after you have had the application executed so that we may generate a form for you and include this copy of DS-11 in the materials you send to Capitol Visa (the charge for this service will be $15 additional and processing will be delayed).
  2. One completed DS-64 statement form. MAKE SURE to explain on this form how your passport got mutilated.
  3. One PROFESSIONALLY PRODUCED passport-size photo with white background taken within the past six months.
  4. An ORIGINAL or CERTIFIED COPY of a U.S. birth certificate. (NOT hospital record), or a previously issued passport, or an ORIGINAL Certificate of Naturalization.
  5. A personal check or money order. (NOT company check) made payable to U.S. Department of State for $170.00* and another check for $25.00 will be paid to the post office clerk or clerk of court who executes the application.) (Please note -- the above fee of $170.00 is paid directly to the U.S. State Department and does not include any Capitol Visa fees.)
  6. A copy of travel ticket or itinerary issued by airline or travel agent.
  7. A letter of authorization (Signed by the applicant). MAKE SURE TO CHECK TOP TWO BOXES ON THE LETTER OF AUTHORIZATION IN ORDER TO ENABLE CAPITOL VISA SERVICES TO DISCUSS WITH THE PASSPORT AGENCY ANY PROBLEMS YOUR APPLICATION MAY HAVE. OTHERWISE, IT MAY TAKE LONGER TO HAVE YOUR PASSPORT PROCESSED.
  8. One completed Capitol Visa Services Service Request Form.
This application must be executed. This means that items 1 through 7 above must be taken by the applicant to a clerk of court or to a designated postal employee who is authorized to execute passport applications at a local post office to be sealed in an official envelope (you might wish to call your local post office to find out which post office in your local area is authorized to execute passport applications). This sealed envelope (DO NOT OPEN) plus additional copies of items 1, 6, 7 and a completed Service request form(item 8) above must then be sent to Capitol Visa Services in a second envelope outside the sealed envelop.

ONE SEALED ENVELOPE PER APPLICANT PLEASE

* Please note that this fee includes a $60.00 expediting fee which MUST BE paid to the passport office in order to have them process your new passport in less than 45 working days.

Obtain your new passport fast. Call us at:

1-800-727-VISA

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